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Service - Advanced Care
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Our Advanced Care Team is dedicated to providing excellent customer service and providing a high level of technical audiovisual advice.

We can provide varied levels of support via fully-maintained Service Level Agreements or provide simple once-off technical assistance or repair for almost all audiovisual equipment.

 

If its a service guarantee you are looking for ... look no further.

Our Advanced Care Team are able to customise a Service Level Agreement (SLA) that provides you the exact level of service you want and when you want it.  Our response time to SLA customers for a service issue or failure can be less than 4 hours, if thats what you want.

So if your mission is critical then we can save you....  and make sure your audiovisual and communications technologies always work for you. 

We can provide varied levels of support that includes periodic site visits and routine maintenance checks to make sure your investment in technology is well protected .... we call it Advanced Care ... you will call it fantastic.

 

 

Our Services Include;

  • Product Repair
  • System maintenance 
  • Service Level Agreements
  • Programming Maintenance
  • Firmware Upgrades
  • Remote Diagnostics and Site Monitoring, Via AMX RMS.

If you wish to contact our friendly Customer Care representatives, please call 
1 3 0 0   A V   C A R E  (1300 28 2273)
or email our Advanced Care Team.

 
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